This page provides important information about our shipping process, including processing time, transit time, delivery timelines, and shipping costs.

Processing Time

Transit Time

Total Delivery Time

Shipping Cost

1 – 2 business days

6 – 8 business days

7 – 10 business days

$7.99 (Flat rate)

Total delivery time is calculated as processing time plus transit time. Delivery times are estimated and may vary due to circumstances beyond our control, such as carrier delays, weather conditions, or other unexpected events. We appreciate your understanding in such cases.

Processing Time

Orders are processed within 1 – 2 business days.

Please note:

  • We do not process or prepare orders on Saturdays, Sundays, or U.S. public holidays.
  • Cut-off time: 3:00 PM each business day. Orders placed after this time will be processed on the next business day.
  • Once your order has been prepared and handed over for shipping, you will receive a confirmation email with shipping details, including a tracking number or tracking link.

Shipping Partners

To ensure safe and reliable delivery, we work with trusted shipping carriers, including:

  • UPS
  • FedEx
  • USPS

The shipping carrier for your order may vary depending on package size and delivery location.

Shipping Destination

We currently ship within the United States only.

Please note:

  • We do not ship to U.S. territories, islands, or PO Box addresses
  • Orders with unsupported or incomplete addresses may be delayed or canceled

Lost or Damaged Items

If your order arrives lost or damaged, please contact us as soon as possible after receiving your package.

When contacting us, please include:

  • Your order number
  • Clear photos or videos showing the damaged item, packaging condition, or missing products

This information will help us review and resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping or delivery, please contact us using the information below:

Email: [email protected]

Support Time: 8:00 AM – 7:00 PM (EST), Monday – Saturday

Contact Page: https://qgzxw.com/contact-us/

Address: 1211 Delaware St, Denver, CO 80204, United State

Website: https://qgzxw.com

We aim to respond within 1 business day.